Effective Date: 16th February, 2026.

Biznaire Ltd (“Biznaire”, “we”, “our”, or “us”) provides a secure transaction platform that holds payments until agreed conditions between buyers and sellers are met. This Refund Policy explains when and how refunds may occur.

By using Biznaire, you agree to this Refund Policy.

All payments made on Biznaire are held securely until:

• The buyer confirms satisfactory inspection of the item/service

• Or the inspection period expires without dispute

Funds are only released to the seller after these conditions are met.

Refunds may be issued if:

• The seller fails to deliver the item or service

• The item does not match the agreed contract terms

• A dispute is raised and resolved in favour of the buyer

• A transaction is cancelled before funds are released

If a buyer is unsatisfied:

• A dispute must be opened within the inspection period

• Both parties may submit evidence (contracts, messages, proof)

• Biznaire reviews the case fairly

• A decision is made to release funds to the seller or refund the buyer

Biznaire’s decision is final.

Approved refunds are processed within:

3–7 business days (depending on payment provider processing times).

Refunds may not be granted if:

• The buyer has clicked the "Inspection is Complete" button

• The inspection period expires without dispute

• The issue is outside agreed contract terms

• Fraudulent claims are detected

Biznaire service fees (if applicable) may be non-refundable once a transaction has been initiated and processed.

Refunds are subject to Paystack and banking processing rules which may affect timing.

All refund or dispute requests should be submitted via:

📧 Email: [email protected]

🌐 Support ticket section