Privacy Policy

Effective Date: 12th June, 2026.


Biznaire Ltd ("Biznaire", "we", "our", or "us") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Biznaire website, marketplace, transaction tools, support channels, and related services.


1. Information We Collect


We may collect the following categories of information:


• Account Information


  • Name, username, email address, phone number, country, password hash, profile information, and account preferences.

• Identity and Verification Information


  • Identity documents, verification images, business information, address information, payout method details, seller due diligence records, and other information requested for fraud prevention, compliance, or transaction safety.

• Marketplace and Transaction Information


  • Listings, asset descriptions, bids, offers, purchase activity, transaction amounts, transaction references, agreements, uploaded documents, delivery records, inspection-period records, payout records, refund records, dispute evidence, and support messages.

• Payment-Related Information

  • Payment references, payment status, settlement status, refund status, payout status, bank name, account number, account name, currency, payment provider responses, and related transaction metadata.

  • Biznaire does not store complete card numbers, CVV, PIN, or one-time passwords. Card data is handled by approved payment providers.

• Technical and Security Information


  • IP address, device information, browser type, operating system, log data, cookies, session data, fraud signals, login activity, and platform usage activity.

2. How We Use Information


We use information to:


  • • Create, verify, and manage user accounts.
  • • Operate the marketplace and transaction workflow.
  • • Verify sellers, buyers, listings, ownership claims, delivery evidence, and payout details.
  • • Process payments, settlements, refunds, cancellations, and seller payouts.
  • • Detect, prevent, and investigate fraud, unauthorized activity, chargeback abuse, security incidents, restricted activity, and policy violations.
  • • Resolve disputes and respond to payment provider, bank, card scheme, regulatory, or legal enquiries.
  • • Communicate with users about transactions, listings, support requests, policy updates, and security matters.
  • • Improve platform features, reliability, security, and user experience.
  • • Comply with legal, regulatory, tax, accounting, payment provider, and contractual obligations.

3. Payment Providers and Financial Partners


Payments and payouts may be processed by third-party payment providers, including Flutterwave or other providers made available on Biznaire. These providers may collect, process, store, verify, and share payment-related information according to their own terms, privacy notices, payment scheme rules, compliance obligations, and applicable law.


We may share transaction, settlement, refund, dispute, chargeback, identity, and fraud-related information with payment providers, banks, card schemes, wallet providers, and payout partners where needed to process payments, verify transactions, prevent fraud, handle disputes, comply with law, or protect users and the platform.


4. Information Sharing


We may share information with:


  • • Payment processors, payout partners, banks, card schemes, and wallet providers.
  • • Identity verification, fraud prevention, hosting, cloud, analytics, messaging, email, and support service providers.
  • • Professional advisers, including legal, compliance, accounting, security, and audit advisers.
  • • Regulators, law enforcement, courts, government agencies, and other authorities where required or permitted by law.
  • • Other transaction participants where necessary to complete a transaction, verify delivery, resolve a dispute, or enforce platform rules.

• We do not sell personal information.


5. Marketplace Communications and Evidence


Biznaire may retain platform messages, uploaded files, agreements, transaction notes, evidence, and support communications for transaction administration, dispute resolution, fraud prevention, chargeback response, legal compliance, and platform security. Users should avoid sharing unnecessary sensitive information outside approved platform channels.


6. Cookies and Analytics


We may use cookies and similar technologies to keep users signed in, remember preferences, analyze platform usage, improve performance, prevent fraud, and secure accounts. You may disable cookies in your browser, but some platform features may not work properly.


7. Data Security


We use reasonable technical, administrative, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure. However, no internet-based service or storage system can be guaranteed to be completely secure.


Users must keep account credentials secure and must not share passwords, private keys, recovery phrases, one-time passwords, card information, or sensitive asset access credentials outside secure transaction processes.


8. Data Retention


We retain information for as long as reasonably necessary to operate the platform, complete transactions, process payments and payouts, resolve disputes, respond to chargebacks, comply with legal and payment provider obligations, prevent fraud, enforce agreements, maintain records, and protect Biznaire and its users.


Transaction, verification, payment, payout, refund, dispute, and fraud-related records may be retained after account closure where necessary for legal, regulatory, security, chargeback, or audit purposes.


9. International Processing


Information may be processed or stored in Nigeria or other jurisdictions where our service providers, payment providers, or infrastructure partners operate. We take reasonable steps to protect information when it is processed outside your location.


10. Your Rights


Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or a copy of your personal information. Some requests may be limited where retention is required for transactions, legal obligations, payment provider obligations, fraud prevention, disputes, chargebacks, or security.


11. Children's Privacy


Biznaire is not intended for individuals under 18. We do not knowingly collect personal information from children.


12. Third-Party Links


Biznaire may link to third-party websites, tools, payment providers, registrars, hosting platforms, repositories, or other services. We are not responsible for the privacy practices of third parties. Users should review third-party policies before using those services.


13. Changes to This Policy


We may update this Privacy Policy from time to time. Updates take effect when published on the platform. Continued use of Biznaire means you accept the updated Privacy Policy.


14. Contact


For privacy requests or questions, contact:


Email: [email protected]
Support ticket: https://biznaire.com/ticket
Website: www.biznaire.com
Phone: see the phone number published on our Contact page at https://biznaire.com/contact


Biznaire aims to respond to privacy and support enquiries within one business day where reasonably possible.