FAQ

Get quick answers to our most commonly asked questions.

Contact

Biznaire is a secure transaction facilitation platform that helps buyers and sellers complete transactions safely. Payments are secured until agreed transaction conditions are met.

1. A buyer or seller creates a transaction.
2. The other party accepts the invitation.
3. Both parties upload their agreement.
4. Payment is made through Biznaire.
5. The seller delivers the item or service.
6. The buyer inspects and confirms completion.
7. Payment is released to the seller.

No. Biznaire is not a bank or financial institution. Payments are processed through licensed payment partners.

Yes. Anyone in Nigeria who meets our verification requirements can use Biznaire.

Identity verification helps prevent fraud, protect users, and maintain trust on the platform.

You may verify your identity using: 


• National Identification Number (NIN)
• Driver's License
• International Passport

Verified bank account details are required so sellers can receive payments after successful transactions.

Both buyers and sellers can initiate transactions on Biznaire.

The payment is secured while the seller delivers the agreed item or service.

The seller is paid after:


• The buyer confirms inspection is complete; or
• The inspection period expires without a dispute.

Approved payments are typically processed within 2 working days after transaction completion.

Yes, provided the transaction has not progressed beyond certain stages or where both parties agree to cancellation.

The inspection period is the time given to the buyer to review and verify the delivered item or service.

If no dispute is raised before the inspection period ends, the transaction may be considered successfully completed.

You should immediately open a dispute and provide supporting evidence.

Go to the transaction page and click "Dispute Escrow" before the inspection period expires.

Examples include:

• Contract agreements
• Screenshots
• Photos
• Delivery records
• Communication history

Biznaire reviews all available evidence and makes a fair decision based on the agreement and transaction records. Learn more about our dispute resolution here

Refunds may be approved if:

• The seller fails to deliver
• The delivered item does not match the agreement
• A dispute is resolved in the buyer's favour

Learn more about our refund policy here

Biznaire uses identity verification, contract documentation, transaction records, and secure payment processing to protect both buyers and sellers.

No. Payment information is processed securely through trusted payment providers.

Yes. We take reasonable technical and organizational measures to protect your personal information. Learn more about our privacy policy here

Yes. A transaction fee may apply and will be clearly displayed before payment is made.

Depending on the transaction settings, the fee may be paid by the buyer, seller, or shared between both parties.

You can contact our support team through:


🌐 www.biznaire.com

Immediately report the transaction through the platform and contact support with all available details.